You may return a hat for any reason. With your return please include a brief note explaining your reason for return and we'll refund the price of the hat. All hats must be in original condition. Hats purchased January - October must be returned within 30 days. Hats purchased in November or December may be returned before January 30th of the following year. Hat return credits will typically be issued 7-14 days after receipt of the return.
Please note that you have the added option swapping a hat for another hat. For swaps, please return the hat with a brief note describing the replacement hat you'd like and we'll ship the requested hat back only charging you for the added price, if any, of the requested hat. There is no extra charge for shipping the replacement hat back to you.
Send Returns and Swaps to: